First things first: don’t worry. There’s usually a simple explanation or, failing that, a simple fix.
If you’ve ordered different types of blinds then it’s usually the case that they’ve been sent separately, as they’re manufactured and dispatched from different production sites, and the other parts of the order should be on their way to you soon – you'll receive a separate dispatch notification for each part of the order when it's sent. This can sometimes happen even if you’ve ordered different versions of the same type of blind, too.
If that’s not the case, or if your dispatch notification indicates that the whole order was dispatched together, start by opening the parcels you have received and checking what they contain; we often pack multiple of the same type of blind into the same parcel, even if they’re different sizes. In the case of Roman Blinds, you’ll often find that one blind is wrapped inside another blind as well.
If you’ve checked everything and there’s definitely something missing, just get in touch with our friendly support team and we’ll be more than happy to help.